Shipping

We ship all orders from our fulfilment warehouse in Texas

Delivery Options:

US Delivery Options

• Standard Delivery: Estimated 3-5 business days.
• Express Delivery: Estimated 1-2 business days.

Order Processing

• Orders placed before 4:00 PM ET (excluding weekends and public holidays) are processed the same business day.
• Orders placed after 4:00 PM ET are processed the next business day.

Shipping Notifications:

You will receive an email confirmation once your order has been processed and another email when it has been dispatched.

Incorrect Addresses:

• Please double-check your delivery address at checkout! If you notice a mistake, contact us immediately, and we will do our best to update it before the order is processed.
• Once an order has been processed, we cannot make changes to the address. If an incorrect address is provided and the order is delivered there, we cannot be held responsible for its replacement. You will need to contact the recipient at the provided address to retrieve the parcel.

Other Delivery Details:

• We are not responsible for delays caused by our carriers, including those due to weather, strikes, or other unforeseen events.
• If your order hasn't arrived within the estimated timeframe, please allow an additional 3-5 business days before contacting us, as delays occasionally occur.

Tracking Your Order:

Once dispatched, you will receive a tracking number (if applicable) so you can monitor your delivery progress.

For further assistance, contact our support team at support@swenyo.co or using our Contact Form.